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1 hour onsite or remote support — pay securely online
Same-day available
No fix, no fee
Local Brisbane techs
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1300 600 004WiFi & Internet Problems We Fix
WiFi Keeps Dropping Out
Intermittent connections, devices disconnecting randomly
Slow Internet Speed
Not getting the speeds you're paying for, buffering videos
NBN Not Working
Connection issues, modem problems, no internet light
Dead Spots in House
WiFi doesn't reach all rooms, weak signal in some areas
Devices Won't Connect
Phone, laptop, smart TV can't find or join WiFi
Security Concerns
Unknown devices on network, need password change, security setup
WiFi & Internet Services
Home WiFi setup and installation
NBN modem configuration and troubleshooting
WiFi range extension (mesh systems, extenders)
5G home internet setup (Optus, Telstra)
Speed optimization and network tuning
Smart home device connectivity
WiFi security setup and password changes
Router replacement and upgrade advice
5G Home Internet Setup — NBN Alternative
Frustrated with slow NBN? 5G home internet is now available in many Brisbane suburbs and can offer faster speeds than NBN in some areas. We help you:
- Check 5G coverage at your Brisbane address
- Set up Optus 5G or Telstra 5G devices
- Find optimal placement for best signal
- Connect all your devices to the new network
WiFi & Internet FAQs
Why does my WiFi keep dropping out in Brisbane?
Common causes of WiFi dropouts in Brisbane include: interference from neighbouring networks (especially in apartments), outdated modem/router firmware, poor router placement, NBN connection issues, or your router being unable to handle multiple devices. Our technicians diagnose the exact cause and fix it on the spot.
How much does WiFi setup cost in Brisbane?
Our WiFi setup service includes 1 hour of technician time, payable online when you book. Most home WiFi issues are resolved within the hour. If we can't fix your problem, our no-fix-no-fee guarantee applies.
Can you help set up 5G home internet in Brisbane?
Yes! 5G home internet is a great NBN alternative in Brisbane, especially in areas with poor NBN infrastructure. We help with 5G device setup, optimal placement for best signal, and connecting all your devices. Popular providers include Optus 5G Home and Telstra 5G.
Do you offer same-day WiFi help in Brisbane?
Yes, we offer same-day WiFi and internet support across Brisbane, subject to technician availability. Book online before 2pm for the best chance of same-day service, or call 1300 600 004 for urgent help.
What's the difference between NBN and 5G home internet?
NBN uses fixed-line infrastructure (fibre, cable, or phone line) while 5G home internet uses mobile network signals wirelessly. 5G can offer faster speeds in some areas and doesn't require NBN installation, but availability depends on 5G coverage. We can advise which is better for your Brisbane location.
Can you extend my WiFi range to cover my whole house?
Yes! We can extend your WiFi coverage using mesh WiFi systems, WiFi extenders, or powerline adapters depending on your home layout. We'll assess your property and recommend the best solution for reliable coverage in every room.
WiFi Setup Service Areas
We provide WiFi and internet setup services across all Brisbane suburbs and surrounding regions.